Lilibets Privacy Policy — Your Data Is Safe With Us

When you register and use lilibets, we collect certain necessary information. The sole purpose of this is to provide you with the best and safest gaming experience. We never ask for excessive or unnecessary data.

Lilibets uses collected data strictly for specific, legitimate purposes. We remain fully transparent about how your data is used, in respect of your privacy.

• Account Creation & Management: Your information is used for registration, login, password reset, and account verification.
• Payment Processing: For processing deposits, sending withdrawals, and maintaining transaction history.
• Customer Support: Your data is used to accurately address your queries and complaints.
• Security & Fraud Prevention: To detect suspicious activity and keep your account secure.
• Legal Compliance: To meet regulatory requirements and comply with AML (Anti-Money Laundering) rules.
• Service Improvement: For statistical analysis to improve your gaming experience.
• Promotional communications: Offers and bonus information are only sent with your consent. You can unsubscribe at any time.

Lilibets never sells your personal data to third parties. In limited circumstances, we may share necessary information with specific partners — and in every case, we maintain strict agreements to protect your privacy.

• Payment Provider: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• KYC Verification Provider: Limited data is shared with regulator-approved agencies for identity verification purposes.
• Game Provider: Live game and slots providers receive only the data necessary to manage game sessions.
• Law Enforcement: Information may be shared with authorities when required by court order or legal obligation.
• Cloud Service Provider: For storing data on secure servers — they are not permitted to process your information.

All third parties operate under strict confidentiality agreements and are prohibited from using your data for their own purposes.

Lilibets uses cookies on its website to enhance your browsing experience and help the site function properly. Cookies are small text files stored in your browser.

• Essential Cookies: These are required for the site to load correctly and maintain your login session. The site cannot function without them.
• Performance Cookies: This data helps us identify slow-loading areas and the most visited pages so we can improve the site.
• Functionality Cookies: Used to remember your language preferences and theme settings.
• Analytics Cookies: To analyze user volume and behavior — without identifying individuals.

Lilibets retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration your account is active, and up to 5 years after closure (as required by law).
• Financial Transactions: A minimum retention period of 5 years is mandatory in accordance with Bangladesh Bank regulations.
• KYC Documents: Securely retained for up to 5 years following verification.
• Gaming Logs: Up to 2 years for dispute resolution purposes.
• Cookie & Session Data: Cleared at the end of each session or within a maximum of 30 days.

Once the legal retention period expires, your data is securely deleted or fully anonymized.

As a lilibets user, you have several important rights regarding your personal data. Contact our support team to exercise any of these rights.

• Right to Know: If you'd like to know what information we hold about you, we'll provide it within 30 days of your request.
• Right to Rectification: You may request corrections if any of your information is inaccurate.
• Right to Erasure: You may request the complete deletion of your data under certain circumstances.
• Right to Restriction of Processing: In certain cases, you may request that the processing of your data be restricted.
• Right to Portability: You have the right to obtain a copy of your own data.
• Right to Object: You may object to the use of your data for specific purposes.

Lilibets is strictly a platform prohibited for anyone under 18. We do not knowingly collect data from children or minors.

• Age is verified at registration, and users under 18 are not permitted to create an account.
• If any minor's data inadvertently enters our system, it will be deleted immediately.
• If a parent suspects their child has created an account, please contact us immediately.

The lilibets platform may integrate certain third-party services — such as payment gateways or live chat software. These services have their own privacy policies, which are beyond our control.

We recommend reading the privacy policies of these third-party services separately. Lilibets is not responsible for the privacy practices of these services.

Lilibets applies industry-leading security measures to protect your data. Our security framework is built across multiple layers:

• SSL/TLS Encryption: All site traffic is encrypted with 256-bit SSL.
• Two-Factor Authentication (2FA): 2-factor authentication is available as an extra layer of security for your account.
• Firewall & DDoS Protection: Advanced server-level firewalls and intrusion prevention systems.
• Regular Security Audits: Regular penetration testing conducted by independent cybersecurity experts.
• Data Center Security: Our servers are located in ISO 27001-certified data centers.

Please note that no method of transmission over the internet is 100% secure. Keep your account password strong and never share it with anyone.

Lilibets may update this Privacy Policy when necessary. If any significant changes are made, we will notify you by email and post an announcement on the site.

• The date of any changes will be noted at the top of the page under the "Last Updated" section.
• Continued use of the site after any changes will be considered your acceptance of the updated policy.
• If you object to any changes, you will have the option to close your account.

If you have any questions, complaints, or requests regarding this privacy policy, please get in touch with us. We're always ready to help.